Your ticket includes access to Levels 152, 153 and 154 of the Burj Khalifa, priority/lift access (fast-track), and use of the outdoor terrace with 360° panoramic views. You’ll also enjoy a complimentary welcome drink (house beverage or bubbly), unlimited soft drinks/tea/coffee, and gourmet canapés/high tea served in the lounge.

Typically you can stay for the duration of your reserved time slot which is about 1 to 2 hours in the lounge portion. After that you may also descend to the other observation levels included in your ticket (if applicable).

Yes, children can join, but infants under a certain age may need to be seated on a parent’s lap and may be free or charged differently (depending on booking). Always check the child ticket terms.

The views depend on visibility and weather conditions (haze, clouds) and refunds may not be issued simply because of reduced visibility. Also note that bookings for this premium experience are often non-refundable, so it’s important to be sure of your schedule before booking.